Legal - Privacy Policy

Privacy Policy

Your privacy is important to us. This privacy policy explains the personal data our website processes, how we process it, and for what purposes. We are committed to ensuring that your privacy is protected and we shall endeavor to use any information that you provide when using this website in accordance with this privacy policy.

Automated Decisions and Profiling

We value your privacy and autonomy, which is why we do not use automated decision-making algorithms or profiling that significantly affect you. In cases where automated processes are used, they are limited to enhancing user experience and are not designed to make significant decisions that could impact your legal rights or freedoms. If we ever decide to implement such technologies, we will update this policy and inform you.

Third Parties and Partners

Your privacy is of utmost importance to us, and we are committed to safeguarding your data. We do not sell, trade, or share your personal information with subcontractors or third-party partners for their independent use without your explicit consent. In cases where we do share data with service providers or business partners, it is solely to improve the quality and efficiency of our services to you. These third parties are carefully vetted and are contractually obligated to keep your data secure and confidential. Should there be any change in our third-party affiliations that could affect your personal data, we will promptly update this policy and inform you.

Complaint Procedure

We take any complaints regarding privacy violations very seriously. If you have concerns or complaints about how we handle your data, you can reach out to our compliance team at [email protected]. We aim to acknowledge receipt of all complaints within 48 hours and resolve them within a reasonable time frame. In case you believe that the complaint has not been adequately addressed or involves members of our compliance team, you can escalate the issue by contacting our upper management at [email protected]. We are committed to resolving any issues amicably and in compliance with relevant data protection laws.

Emergency Plan

We have implemented robust security measures to protect your data. However, in the unlikely event of a data breach, we have an emergency action plan in place. Immediate steps will be taken to identify and contain the breach, followed by a thorough investigation to understand its scope and impact. Affected individuals will be informed as quickly as possible, in compliance with data protection laws. Where applicable, we will also notify the relevant regulatory authorities. Our team will work diligently to prevent further damage, restore normal operations, and strengthen security measures to prevent future incidents.

Server Locations

Our primary servers are located within the European Union, ensuring that your data is processed and stored in compliance with GDPR regulations. However, it's important to note that some of our media assets may be stored through Cloudflare, whose servers could reside outside the EU. We have ensured that all our third-party service providers adhere to data protection laws and employ strong security measures. In the event that data transfer is required to servers outside the EU, we take appropriate safeguards to ensure your data remains protected and secure.

Domain Services

In providing domain registration and management services, we partner with third-party domain registrars. This section outlines how we handle data related to these services:

• Data Sharing: For domain registration, certain personal data must be shared with registrars and might be made publicly available via WHOIS directories, unless you opt for domain privacy protection where applicable.
• Data Protection: We implement robust security measures to protect the data shared for domain services and ensure our partners adhere to similar or higher standards of data protection.
• Customer Consent: We obtain explicit consent before sharing any personal data with third parties for domain registration and highlight the customer's ability to choose domain privacy options.
• Third-Party Policies: We advise customers to review the privacy policies of our third-party registrars to understand their data handling practices. Links to these policies are provided upon request.

Your privacy and control over your personal information are paramount. We commit to transparently communicating any changes to our data sharing practices and offering choices that respect your privacy preferences.

For more information on how our third-party provider handles data and services, you can refer to their respective privacy policies, which we can provide upon request.

Payment System

For payment processing, we rely on Stripe, a third-party payment gateway. While we facilitate the transaction, it's important to note that we do not directly process or store sensitive payment information such as credit card numbers. Stripe is responsible for securely handling this aspect of the transaction. They are compliant with all relevant payment security standards, including PCI DSS. If you have concerns or issues related to payments, you can consult Stripe's own privacy policy for more details, or reach out to us for assistance.